Invitations & Announcements, Photo Story Boards

All services provided by atomicbutterfly Design are subject to the following terms and conditions. By purchasing one of our Template, Designs or Custom work, you are agreeing to these conditions:

Have More Questions? Well, We Have The Answers

Q: Is there a minimum order?
A: No order is to big or to small for us.

Q: What type of paper is my design printed on?
A: Professionally printed on Kodak quality photographic paper

Q: What postage service do you use?
A: We use Australia Post. We send our orders via registered post, which means that your order needs to be signed for upon receipt and also gives us the ability to trace your order should Australia Post be running behind their scheduled delivery times.

Q: What size should my photos be?
A: At least 300 dpi or 1800x1200 pixels

Q: Do we accept printed photos?
A: We accept printed photos. These will be returned to you along with your order. When selecting the photos to use, ensure the image is sharp. Photos taken in a well lit situation will give the best result.

Q:Do you do custom designs?
A: We do custom designs when requested. We will also change any design to any particular colour , Simply let us know what colors you would like changed or your order form.

Q: How do I get my photos to you?
A: Email them along with your order from.

Q: I like a design under Birth Announcement, can I use it for a Birthday Invite?
You sure can, our categories and wording are only to offer you inspiration. They can be changed to suit your occassion.

Q: How accurate is my monitor? Will the colours be true to life?
A: The colours displayed on your monitor are digitally formatted and may appear different to those presented after printing. So whilst every attempt is made to create and standardize the colours, some degree of variance is unavoidable and should be expected.

Q:Are envelopes included?
A: No, unfortunately envelopes are not included in the price at this point in time.

Q: Will I be able to see a final proof copy of my design before going to final print?
A: Yes you will be email a proof copy before it gets printed. This allows any unnoticed errors or last minute changes to be made before going to print.

Q: Am I able to increase or reduce my order quantity at any time.
A: Once you have received your proof copy that gets emailed to you, it will be to late to reduce your order but if you need to increase your order, please let us know with in 3-4 days of receiving your proof copy.


Q: Can you send me a sample?
A: No, sorry we dont send out samples.

Q: What is the Order Process?
A:
* Browse our Gallery to see our designs
* Fill in our Order Form
* Once your Order Form has been sent to us, and we have made contact with you, we will make a start on your order
* Once you are happy with your design/order, you will receive a invoice. Once your payment has been received, your design will then be printed and posted out to you.
* All orders require 7-10 business days for processing and printing. Then your order will be posted to you via Australia Post
(You will have emails sent to you keeping you up to date on your order)

Q: Is there any extra costs besides the printing cost.
A: Yes there is a designers fee, which ranges from $10.00 - $20.00

Q: What other things to you offer?
A:
* Magnet on the back of your photo: $0.25cents each
* Blank acrylic 63 x 45 mm key ring $4.00 each
* Blank acrylic 63 x 45 mm magnet $ 4.00 each

Q: Do you offer discounts for large orders?
A: Yes, 50-100 prints - 5% discount, 100+ prints - 10% discount. Any bigger then this please email us and we can work something out.

Q: What methods of payment are accepted?
A: Payment is via Direct Deposit Only. These details will be supplied to you once your order has been confirmed. You will receive an email confirmation with total cost and a payment request.

Q: I am located outside of Australia. Do you take international orders?
A: For our Overseas Orders. Please email your quantity and location prior to ordering so that we can put together a delivery price for you.

 



 

 
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